Guides
An AI that drafts your emails and waits for your yes
Where the draft goes, what approving looks like, and what to check before you connect your inbox.
What you can check before you decide
No invented numbers or borrowed testimonials. These are the parts you can verify in a demo.
- Nothing goes out without your yesEvery drafted reply, proposal, post or payment waits in your approval inbox until you say send.
- Runs on your Claude accountGina works through your Claude account, so her work draws on a plan you already pay for. Today that means a Claude Pro or Max plan; more AI accounts are coming.
- Works with the tools you already useEmail, calendar and documents connect today; your CRM connects on request. There's no new system to move into.
- See the real product firstIn a demo we run the real Gina console on your week.
What "drafts for approval" means
An approval-first AI assistant does the writing and leaves the sending to you. It reads the message, writes a reply in your voice, saves it as a draft, and stops. Nothing reaches your client until you read the draft and say send.
That is a different product from an assistant that replies on its own. An auto-sending assistant saves you more clicks, and every mistake it makes lands in a client's inbox before you see it. An approval-first assistant costs you one read per email, and you see every word before your client does.
How it works with Gina
Gina drafts in your own mailbox, not in a separate app (source: Connections). A reply drafted by Gina arrives in your Drafts folder:
- addressed to the person who wrote to you, and to everyone else on the thread for a reply to all;
- with the subject filled in as a reply to the original;
- with the original message quoted below the reply.
Gina tells you which mailbox the draft is in. You read it, edit it if you want, and say "send it". Gina sends exactly that draft and confirms that it was sent. Gina never sends a draft you have not told her to send, and if she does not know who an email is for, she asks you (source: Connections).
Here's a typical exchange. Robin, who owns a small home-services business, gets an inquiry from Casey at 9pm. Robin writes to Gina: "Draft a reply to Casey saying Thursday works." The next morning, the reply is in Robin's Drafts, addressed to Casey, under Casey's original question. Robin changes one line and says "send it".
Approval-first vs. auto-send vs. suggestions
| Question | Approval-first (Gina) | Auto-send | Suggestions in the compose box |
|---|---|---|---|
| Who sends the email? | You, by saying "send it" | The assistant | You, by pressing send |
| Where is the reply written? | A full draft in your own mailbox | Often not shown to you before it goes | Inline text you accept or ignore while you type |
| What happens if you do nothing? | The draft stays a draft | The email goes out | Nothing is written |
| Does it start the reply for you? | Yes, from a request like "reply saying Thursday works" | Yes | No, you open the email and start typing |
| Best for | Client emails where a wrong word costs a booking | High-volume replies you'd send unread anyway | People who still want to write every email |
What happens if you never approve the draft
A draft you never approve stays in your Drafts folder and is never sent. That is the whole point of the design: forgetting to answer is safe. Contrast that with an assistant that sends unless you stop it, where forgetting to answer means the email goes out.
Gina also keeps everything else waiting on a decision in one place. Every checkpoint you set lands in the Inbox, and an approval Gina is still waiting on has no dismiss button, so it can't get lost (source: Inbox and approvals).
Choosing what still needs your yes
Approval is the default, and you can add your own checkpoints in plain words, for example "Ask me before you send anything to a client." Gina stops at that point and waits for your answer in the Inbox (source: Inbox and approvals).
Put checkpoints where a mistake is costly or seen by a customer. Sending an email is publishing it, so client email belongs behind a checkpoint. If you find yourself approving a type of reply you would never reject, that checkpoint is costing you attention; you can move that one kind of work to "do it and tell me" and keep the rest (source: Autonomy and checkpoints).
Four things to check before you connect your inbox
- Does it sign in on your email provider's own page? With Gina, you sign in on the provider's page and Gina never sees your password. Gina will never ask for a password, key or code in a chat (source: Connections).
- Does the draft land in your own mailbox? A draft you can open in your normal email app is one you can edit, forward to a colleague or delete without learning a new tool.
- What happens when you don't answer? Ask the vendor directly. The safe answer is that nothing is sent.
- Can you see and remove its access? Gina's Connected apps card lists each app Gina can use and shows Expired when a connection needs signing in again (source: Connections).
For the full access checklist, including where keys are stored and how each business's Gina is kept apart, read Is it safe to give an AI assistant your email and calendar?
What approval doesn't fix
Approval only works if you read the draft. If you approve without reading because the last thirty were fine, the checkpoint still exists and stops nothing (source: Autonomy and checkpoints). Gina can be wrong, so read anything important before you say send.
If you're deciding what to hand off first, start with What to hand off to an AI assistant, or see follow-up emails after a quote for the replies most owners hand off first.
Common questions
Does Gina send an email if I don't answer?
Where does the draft go?
Can I change the draft before it goes?
What if Gina doesn't know who an email is for?
Can routine replies go out without a check?
Does Gina need my email password?
See an approval-first draft on a real email.
Bring one inquiry you haven't answered yet, and we'll show you the draft Gina would leave for you.
